Home Visit

Where safe and reasonable, our practice makes visits to regular practice patients in their homes, aged or residential care facilities, or in hospitals within and outside of normal working hours. Our practice has decided upon a reasonable distance within which visits can be conducted.

For regular patients whose circumstances are deemed not safe and/or reasonable, the practice ensures that there is an alternate system of care that these patients can access. 

A patient can arrange for a home or other visit or a general practitioner may request to see a patient in their place of residence if the following criteria are met:

• The patient is a regular patient of this practice

• The patient resides in a location that is within 10km radius of our practice

• Where it is safe and reasonable

• The practice has the correct contact details for the patient on file, and 

• The patient has the type of problem that necessitates a home visit such as:

1. Acutely ill

2. Immobile

3. Elderly

4. No means of transport

5. Unable to access the practice facilities due to disability

6. Patients in final stages of a terminal disease

When receiving a request for a home or other visit from a patient, the practice team refer to our triage protocols to determine if the urgency of the request. Where necessary, advice is sought from the patient’s usual general practitioner when scheduling the visit.